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Home - Performance Motorcycle Parts - Arrow Exhausts - Chain & Sprocket Kits - Renthal - Delivery Information
Delivery Information

DELIVERY & PAYMENT INFORMATION PAGE
FREE DELIVERY ON ALL ORDERS OVER £50!!*
[UK Mainland]
*Free delivery available on all orders totaling £50 excluding vat
All deliveries less than £50 exculding VAT are subject to a flat rate of £4.50
Delivery Information
Orders placed before 3.00pm we aim to process and despatch on the same day.  This is subject to authorisation of the credit card and completion of any security checks deemed necessary.  You will receive an emailed acknowledgement of your order within 24 hours.
 
1.  Most lightweight items weighing under 1.5kg are sent with Royal Mail first class post, and approx 85% arrives the next day.

2.  Other items are sent with a Carrier:

For England, mainland Scotland, Wales and the Isle of Wight 95% arrives the next day, some parts of North Scotland and other remote areas are a 48 hour service.  All parcels have to be signed for on receipt.

In the above two situations, carriage is free on orders over £50 inc vat.
 

3.  Other items having to be sent on a Carrier Service sent to the rest of the UK will incur a surcharge for carriage ie:  Northern Ireland, the Isle of Man, and the Scottish Isles.

 
Northern Ireland and the Isle of Man and some parts of North Scotland are a 48 Hour Service.  The Scottish Isles are 72 Hour Service.
 
 

CHANNEL ISLANDS

Most lightweight items weighing under 1.5kg can be sent using Royal Mail first class post.  85% arrives within 2 days. Other items are normally sent with Parcelforce, and there will be a surcharge for Carriage, and this is a 48 hour service.
Please contact us if you have any queries
 
NON-DELIVERY

We will email an acknowledgement to you to advise that your order has been processed if you do not receive the order within 7 days and you have not heard from us with a reason for the delay you must contact us by either:

Emailing - sales@motorcycleraceparts.co.uk

Telephone - 07590 840055
Delivery times quoted are approximate and cannot be guaranteed.
 
PAYMENT HELP

Card Security Questions?

We have had feedback from MotorcycleRaceParts customers who are not familiar with the new credit card security checks; please review the information below and if in doubt click on the links [to visa & MasterCard below] or contact us.

Visa and MasterCard have introduced new security checks for the protection of credit and debit cards online. As a result you may be asked for your Verified by Visa or MasterCard SecureCode password when completing a purchase on MotorcycleRaceParts.co.uk. To find out more about these services:

Click here to visit the Verified by Visa website

Click here to visit the Mastercard SecureCode website

 

What happens if I am not registered for Verified by Visa or MasterCard SecureCode?

If your order requires one of these additional security checks and you are not already registered with your card issuer, you will be prompted to register securely during the checkout process and create a password for your card. If you're unsure about this new service, you may be able to complete your order without registering but we recommend that you contact your card issuer to find out more about the service.

I'm registered but when do I enter my details?

If further information is required, you will be asked for it as you complete your order. Remember your Verified by Visa or MasterCard SecureCode password is not your MotorcycleRaceParts.co.uk password and MotorcycleRaceParts.co.uk does not have access to your Verified by Visa or MasterCard SecureCode password.

If you have problems verifying your orders you should contact your card issuer before trying to verify them again on MotorcycleRaceParts.co.uk.

How long have I got to verify the orders?

Your orders will be held for up to 48 hours after which time they will be cancelled.

If I have a problem with Verified by Visa or MasterCard SecureCode who should I contact?

You should contact the card issuer who issued your card. Their contact details are normally found on the back of your credit/debit card